Dunkan’s Decks Website Policies
Policies
Welcome to Dunkans Decks.
Here you’ll find our Privacy Policy, Terms of Use, Refund Policy, and Shipping Policy.
Click a section below to expand and read the details.
Terms and Conditions of Use
Please read these terms carefully before using our website.
● Acceptance of Terms: By using this website, you agree to these terms and conditions in full. If you disagree with any part of these terms, you must not use this website.
● Intellectual Property: All content on this site, including text, graphics, logos, images, and software, is the property of Dunkan’s Decks or its content suppliers and is protected by intellectual property laws.
● Use of Website: You may use this website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
● Limitation of Liability: Dunkan’s Decks will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website.
● Changes to Terms: Dunkan’s Decks reserves the right to modify these terms at any time. Changes will be posted on this page and are effective immediately upon posting.
Shipping Policy
Locations
Continental U.S. only (contact us for international).
Costs
Calculated at checkout based on weight and destination.
Processing Time
1–2 business days (longer during peak seasons).
Delivery Time
Varies by carrier; estimates shown at checkout.
Tracking
Provided once your order ships.
Delivery Issues
Contact the carrier first; if the issue remains unresolved, please reach out to us.
Refund Policy
Defective Products
Please get in touch with us within 7 days to request a replacement or refund.
Order Cancellations
Returns are allowed before shipment; after shipping, the return policy applies.
Returns
Accepted within 30 days if in original condition and packaging.
Return Shipping
Paid by the customer unless the item is defective.
Refund Processing
Completed within 7–10 business days after receiving the return.
